General enquiries
Phone, fax or email
Phone: 1800 001 170
Email: enquiries@npm.tas.gov.au
Post
GPO Box 960
HOBART TAS 7001
Visit
NAB House, Level 6
86 Collins Street
Hobart Tasmania
Level access via Collins Street.
Parking available at the multi-story carpark on Argyle Street.
Accessibility
National Relay Service
People who are deaf or have a hearing or speech impediment can contact the Office if the Tasmanian NPM and Custodial Inspector through the National Relay Service.
Call the NRS using an NRS Call Number, and ask for Ombudsman Tasmania 1800 001 170.
Interpretation
If you need an interpreter, call TIS National on 131 450 and ask them to call Ombudsman Tasmania on 1800 001 170.
Complaints, Concerns and Feedback
The Tasmanian NPM and the Custodial Inspector do not investigate individual complaints. If you have a complaint, please contact the Tasmanian Ombudsman.
Emergencies
For all life-threatening emergencies call Tasmania Police on Triple Zero (000). TTY users dial 106.
Feedback and Complaints
If you have feedback or complaints about the Tasmanian NPM or the Custodial Inspector, please use the contact details at the top of this page. We welcome all feedback on how we perform our functions and exercise our powers under the law.
If you're concerned about an inspection officer's conduct, try to address it with them directly. If you're uncomfortable doing that or are not satisfied with their response, please contact us:
In writing (preferred)
By email: enquiries@npm.tas.gov.au
By post: GPO Box 960, Hobart 7001
By phone
(03) 6166 4566 (press option 4)
We try to respond to complaints within 14 days. We will let you know if we need more time.
Joint Standing Committee on Integrity
You can also contact the Joint Standing Committee on Integrity if you have concerns about the way the Custodial Inspector or staff member has acted. You can find their contact details on the Parliament of Tasmania website.